Frequently Asked Questions

Find answers to common questions about our apparel and services

How do I determine my size for Montane® apparel?

Please refer to our comprehensive Size Guide located on each product page, which provides exact measurements for chest, waist, and hip to ensure a perfect fit.

Are your materials sustainably sourced?

Yes, Montane® Official is committed to ethical fashion. we prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections.

How should I care for my technical garments?

We recommend washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are provided on the internal label of every garment.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

What should I do if I receive a defective item?

We maintain strict quality control, but if you receive a faulty product, please contact us immediately with photos of the defect for a priority replacement.